Why do I keep getting a message saying "Unable to connect"?

There are several reasons why you may be getting this error message. This issue can be resolved by trying the following:

  1. Make sure you have access to the Internet 
  2. Disable your internet security or Allow DataLink to access the Internet

For further help please contact your system administrator or your IT department. If you do not have either of the above please contact us on +61 7 4668 5941 and state you are looking for technical help.

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